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Picker Institute Europe is an international charity dedicated to ensuring the highest quality health and social care for all. Its work is underpinned by a commitment to the principles of person centred care. Its core aims are to: * influence policy and practice so that health and social care systems are always centred on people’s needs and preferences; * inspire the delivery of the highest quality care, developing tools and services which enable all experiences to be better understood; and * empower those working in health and social care to improve experiences by effectively measuring, and acting upon, people’s feedback. The Picker Institute is a leading authority on understanding and measuring people’s experiences of health and social care, using the results to improve quality in the areas that matter most to patients. It has been internationally recognised for its research in the field of person centred care and for developing tools to better understand the experiences of different care groups.〔(【引用サイトリンク】url=http://www.pickereurope.org/about-us )〕 Its service user and staff experience programmes are used internationally, by both commissioners and providers of care, to measure and improve people’s experiences. Within the NHS the organisation acts as the coordination centre for the NHS patient and staff survey programmes on behalf of the Care Quality Commission (CQC) and NHS England respectively.〔(【引用サイトリンク】url=http://www.nhssurveys.org )〕 == History and Impact == Jean and Harvey Picker established the Picker Institute in 1986, during Jean’s treatment for a terminal condition. They saw the American healthcare system was technologically and scientifically outstanding, but they believed that it was not adequately sensitive to the concerns and personal needs of patients and this affected the quality of care they received. Harvey and Jean first established the Picker Institute in the United States; an organisation dedicated to researching how healthcare organisations could improve the experience of patients, whilst meeting their clinical needs. To be truly effective, they understood that health care must be delivered in a way that: * Is sensitive to patients’ concerns and comfort * Is responsive to their personal values and preferences * Actively involves patients, their family members and carers in shared decision making The work of the Picker Institute proved so impactful in the USA that in 2000 Picker Institute Europe was established to continue the mission worldwide. The Picker Institute is widely credited with originating the term ‘person centred care’. Its research, survey tools and services have become standard facilitators of care quality worldwide.〔(【引用サイトリンク】url=http://www.pickereurope.org/about-us/our-history-impact )〕 抄文引用元・出典: フリー百科事典『 ウィキペディア（Wikipedia）』 ■ウィキペディアで「Picker Institute Europe」の詳細全文を読む スポンサード リンク
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